We are a small, dedicated team who pride ourselves on our commitment to our customers and owners. We have worked hard to achieve Feefo Platinum standard for delivering exceptional customer and we will continue to try and adhere to this even during the current crisis. We are trying to be socially responsible & morally fair in discussions with our holiday-makers and cottage owners alike.
We will be contacting all our holiday-makers who are not able to take up their holiday due to the COVID19 restrictions to issue a voucher which will allow them to re-book an alternative date. This is being undertaken on a week by week basis rolling forward. If you have a booking and have not been contacted yet then please be patient, please don’t contact us unless it is more than 7 days after your booked arrival date.
With thousands of bookings across 270 properties and their respective owners to liaise with, it’s a huge jigsaw for us to complete, particularly when we can’t be in the office due to the current restrictions. This does mean that we are not able to respond in our usual quick & efficient way.
Please be assured that we will be in touch as soon as possible and we are very grateful for your support and patience at this time
N J Pollard
Managing Director, Discover Scotland
In light of Scotland’s First Ministers Statement we are sorry to have to confirm that no one is allowed to travel unless it is essential, and therefore no one may travel to take a holiday.
If you have a current forthcoming booking then we will be in touch with you as soon as possible.
Should you have a particular query then please email this to us, but please note that due to our workload it may take up to 14 days for us to reply. Please do not call us unless it is an extremely urgent matter.
We do apologise for the disruption caused by the CoronaVirus epidemic.
Thank you for your patience and understanding. We look forward to welcoming you back in the future.
Looking for your 2020 Scottish Holiday then look first at Discover Scotland for the best of Scottish holiday cottages. Take your pick of quality self catering holiday cottages located throughout Scotland. We have holiday cottages from Dumfries and Galloway in the South to the Highlands in the North.
What better way to discover the true Scotland than by staying in one of our delightful self catering holiday homes. Scotland has for centuries been a wonderful place to visit and explore for its stunning scenery and sense of freedom in city and country. Scotland is the perfect holiday dstination for relaxation and the warmest of welcomes to all.
Whether you are looking for an active holiday or just want to laze on the beach, enjoy mountain scenery, islands, lochs there are a host of activities are there on your doorstep. As this is Scotland, there are golf courses everywhere, fishing is available on loch, river and sea and, for the cyclist and walker, Scotland is unsurpassed.
Our team are on hand to make sure you find the Holiday Cottage of your dreams.