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Covid-19 Information

Book with confidence

We’re delighted that all of our properties are now open for holidays and we would like to thank all of our customers and owners for their patience and understanding.

If UK government Covid-19 restrictions legally prevent the owner from accepting you at their property you then you will be offered your choice of a change of dates, a full refund or a credit to allow you to rebook.

Please note that our normal booking terms and conditions will apply to all bookings made after 1st December 2021. As part of this if you wish to cancel your booking due to you or a party member having tested positive for COVID then the offer of a change of dates or a full refund or a credit to allow you to rebook will not be applicable as travel insurance is available to cover such a situation.

We recommend that all guests obtain their own travel insurance and advice on this can be found on sites such as GoCompare . Go compare have issued a guide to looking for the right UK Staycation Travel Insurance for you and what to look out for when purchasing your cover.  You don’t need medical cover, as you would when travelling abroad, as you’re covered by the NHS of course.  So as it’s the medical cover and the cost of possible repatriation that makes foreign travel insurance expensive, you’ll find UK holiday insurance quite inexpensive, as it typically just needs to cover transport delays and curtailment, holiday cancellation and lost, stolen or damaged luggage. We can’t recommend any individual insurance companies but GoCompare and Compare the Market have some very useful guidance to help you easily organise the best, most appropriate cover for your needs.

If you would like to make an amendment to your holiday where the property is legally available then our normal terms and conditions will apply. Please have a read through our Booking Conditions to familiarise yourself with our cancellation policy.

You can book your holiday with Discover Scotland with confidence, so don’t delay making a booking and if you have any questions or need help then do please contact us. Find your Scottish Holiday here


 

DISCOVER SCOTLAND frequently asked questions regarding COVID

What should I do if one of my party feels unwell during my holiday?

If you have symptoms of COVID19 – New Cough or Fever or loss of smell/taste then you should not travel to take your holiday.

If already arrived on holiday then, in accordance with UK Hospitality guidelines if you have symptoms of Covid-19 or are asymptomatic but need to self-isolate, you should check out and return home to self-isolate according to current government guidance.

You should contact the Test as Trace system at NHS Scotland via their Website or call 111
In this case please notify the owner and also Discover Scotland

Tel: 01556 504030; info@discoverscotland.net 

If you have a particular question  then do get in touch as we are here to help. Please be assured that we will respond as soon as possible and we are very grateful for your support and patience at this time

Nigel

N J Pollard
Managing Director, Discover Scotland

 
 
 
 

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